Effective Date: July 30, 2026
Legal Entity: NOWKHA INTERNATIONAL PRIVATE LIMITED
Brand Name: Lufli Perfume
Website: www.nowkhaperfume.com
Welcome to Lufli Perfume, owned and operated by NOWKHA INTERNATIONAL PRIVATE LIMITED (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.nowkhaperfume.com (the “Site”), including any services, features, content, or products offered by Lufli Perfume.
By accessing, browsing, creating an account, or purchasing products from our Site, you agree to be bound by these Terms and our associated [Privacy Policy] and [Return and Refund Policy]. If you do not agree to all of these Terms, please do not use our Site or purchase our products.
1. Eligibility & User Account Rules
1.1 Age Requirement
By using this Site, you represent and warrant that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
1.2 Account Creation & Mandate
To browse, select, and purchase items on www.nowkhaperfume.com, you are required to register and create a user account. You agree to:
- Provide true, accurate, current, and complete information regarding your shipping address and account credentials.
- Maintain and promptly update your account information as needed.
- Keep your password confidential and secure.
- Accept full responsibility for all activities, orders, and transactions that occur under your account.
We reserve the right to suspend or terminate accounts, refuse service, or cancel orders at our sole discretion if we suspect unauthorized, fraudulent, or illegal activity, or if any information provided proves to be false or inaccurate.
2. Products, Pricing, and Availability
2.1 Product Descriptions
We strive to display the colors, bottle designs, and descriptions of our fragrance products as accurately as possible. However, actual display settings on your monitor or device screen may alter how colors appear. We do not warrant that product descriptions, scent notes, or other content on the Site are error-free, complete, or current.
2.2 Pricing
All prices listed on the Site are subject to change without prior notice. Prices are stated in the prevailing currency indicated at checkout and are inclusive or exclusive of applicable taxes as specified. Delivery fees are calculated and added at checkout based on your shipping address.
2.3 Pricing Errors
In the event that a product is mistakenly listed at an incorrect price, NOWKHA INTERNATIONAL PRIVATE LIMITED reserves the right to refuse or cancel any orders placed for products listed at the incorrect price, whether or not the order has been confirmed and your payment processed. If your payment has already been processed and your order is canceled, we will issue a refund to your original payment method.
3. Order Acceptance, Payment, and Shipping
3.1 Order Acceptance
Receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason, including product availability, errors in product or pricing information, or credit card processing issues.
3.2 Payment Methods
All payments must be made in full at the time of placing an order unless Cash on Delivery (if applicable) is selected and approved. Payments are processed through secure third-party payment gateways. By submitting payment details, you represent that you are authorized to use the chosen payment method.
3.3 Shipping & Delivery
Orders will be shipped to the address provided during registration or checkout. Delivery dates are estimates and are not guaranteed. NOWKHA INTERNATIONAL PRIVATE LIMITED is not liable for delay in deliveries caused by carrier issues, weather conditions, incorrect address entry by the customer, or events beyond our reasonable control.
4. Cancellations, Returns, and Refunds
All returns, exchanges, and refund requests are strictly subject to our [Return and Refund Policy].
Briefly summarized:
- Issues regarding damaged, defective, or missing items must be reported within 48 hours of delivery with video/photo evidence.
- Opened perfume bottles, unsealed items, and change-of-mind purchases are non-refundable due to health and safety standards.
- Approved refunds will be issued to the original payment method within 7 to 10 business days.
5. Intellectual Property Rights
All content present on this Site—including but not limited to brand names, logos, product trademarks, scent names, graphics, images, designs, page headers, text, audio clips, and software—is the exclusive property of NOWKHA INTERNATIONAL PRIVATE LIMITED or its content suppliers and is protected by applicable trademark, copyright, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and make personal, non-commercial use of the Site. You may not:
- Modify, copy, distribute, transmit, display, perform, reproduce, publish, or license any material from the Site.
- Use any data mining, robots, or similar data gathering and extraction tools.
- Frame or utilize framing techniques to enclose any trademark, logo, or proprietary information of Lufli Perfume without explicit written consent.
6. Prohibited Conduct
When using www.nowkhaperfume.com, you agree not to:
- Use the Site for any unlawful purpose or to solicit others to perform illegal acts.
- Transmit any worms, viruses, malware, or destructive code.
- Attempt to gain unauthorized access to our servers, databases, or computer systems connected to the Site.
- Engage in fraudulent activity, including impersonating another person or using false payment details.
- Interfere with or disrupt the integrity, security, or performance of the Site.
7. Limitation of Liability
To the maximum extent permitted by applicable law, NOWKHA INTERNATIONAL PRIVATE LIMITED, its directors, officers, employees, affiliates, agents, contractors, and suppliers shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind—including lost profits, lost revenue, lost savings, or loss of data—arising out of or related to:
- Your use of, or inability to use, the Site or any products purchased through it.
- Any personal reaction, allergy, or sensitivity resulting from the use or application of our perfume products (customers are advised to perform a patch test prior to full use).
- Any unauthorized access to or alteration of your personal data or account.
In no event shall our total aggregate liability exceed the total amount paid by you for the specific product(s) giving rise to the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless NOWKHA INTERNATIONAL PRIVATE LIMITED, its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, and employees from any claim, demand, liability, losses, or expenses (including reasonable legal fees) made by any third party due to or arising out of your breach of these Terms, your misuse of the Site, or your violation of any law or rights of a third party.
9. Governing Law and Dispute Resolution
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.
Any dispute, controversy, or claim arising out of or relating to these Terms, the use of the Site, or purchases made on the Site shall be subject to the exclusive jurisdiction of the competent courts located in the state/jurisdiction where NOWKHA INTERNATIONAL PRIVATE LIMITED holds its registered legal seat.
10. Modifications to Terms
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
11. Contact Information
Questions about the Terms and Conditions should be sent to us at:
- Legal Entity Name: NOWKHA INTERNATIONAL PRIVATE LIMITED
- Brand Name: Lufli Perfume
- Phone: +91 8714196916
- Email: nowkhainternational@gmail.com
- Website: www.nowkhaperfume.com